Privacy Policy

Introduction

Welcome to Apon Plastic Industries (“Apon Plastic Industries,” “we,” “us,” or “our”). We are committed to protecting your privacy and safeguarding the personal information you share with us when visiting our website, browsing our products, placing orders, or contacting our team.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or use https://aponindustries.com/ (the “Website”).

Our Website offers a range of plastic products, including plastic jars, food containers, sauce cups, buckets, spoons, crushers, hangers, egg crates, and other plastic products.

By using our Website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this policy, please discontinue using the Website.

Information We Collect

We may collect the following categories of information when you use our Website or interact with our business.

2.1 Personal Information

When you place an order, create an account, contact us, or request information about our products, we may collect:

• Full name
• Phone number
• Email address
• Billing and shipping address
• Order details and purchase history
• Information you provide through contact forms, customer inquiries, or other communications

Please provide accurate information so that we can process your orders and communicate with you effectively.

2.2 Order and Transaction Information

When you purchase our plastic products, we may collect information related to your order, including the products purchased, quantities, prices, delivery preferences, payment status, and order history.

Where applicable, payment-related information may be processed by third-party payment service providers. We do not intend to collect or store complete payment card details on our own systems unless explicitly stated otherwise.

2.3 Technical and Usage Information

When you visit our Website, certain information may be collected automatically, depending on the Website's functionality and your browser settings. This may include:

• IP address
• Browser type and version
• Device and operating system information
• Pages visited and interactions with the Website
• Date, time, and duration of visits
• Referring website addresses and diagnostic information

We use this information to understand Website usage, improve performance, and help maintain security.

How We Use Your Information

Apon Plastic Industries may use the information we collect for the following purposes:

• To process, confirm, and manage product orders
• To arrange shipping, delivery, and order fulfillment
• To communicate with you about purchases, delivery updates, and customer inquiries
• To provide customer support and respond to complaints or requests
• To manage customer accounts, where applicable
• To process payments and verify transactions through relevant service providers
• To improve our products, Website functionality, and shopping experience
• To maintain Website security and prevent fraud, misuse, or unauthorized activities
• To comply with applicable legal, regulatory, and accounting requirements
• To send promotional communications where permitted by law and, when required, with your consent

We will use your personal information for purposes reasonably related to the reasons for which it was collected, subject to applicable law.

Cookies and Similar Technologies

Our Website may use cookies and similar technologies to support essential Website functions, remember preferences, improve navigation, and understand how visitors interact with our pages.

Cookies are small text files stored on your device by a website.

Depending on the Website's configuration, we may use:

• Essential cookies: To support core Website functions.
• Preference cookies: To remember certain settings or preferences.
• Analytics cookies: To understand Website traffic and improve performance.
• Marketing cookies: Where applicable, to support advertising or marketing activities.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some Website features or shopping functions.

How We Share Your Information

We do not intend to sell your personal information to third parties. We may share relevant information when reasonably necessary for the following purposes:

• Delivery and logistics providers: To deliver your orders to the correct address.
• Payment service providers: To process and verify payments, where applicable.
• Website and technology service providers: To maintain, host, secure, and improve our Website.
• Customer support and business service providers: To help us manage orders and respond to customer requests.
• Legal and regulatory authorities: When disclosure is required by applicable law, a valid legal process, or a lawful request.
• Business transfers: In connection with a merger, restructuring, acquisition, or transfer of business assets, subject to applicable legal requirements.

We expect service providers handling personal information on our behalf to use it only for authorized purposes and to apply appropriate safeguards.

Payment Security

Our Website may offer payment options such as cash on delivery or other payment methods, depending on availability at the time of purchase.

Where online payment services are available, transactions may be handled by third-party payment providers under their own terms and privacy policies.

We take reasonable steps to protect transaction-related information. However, no online payment or electronic transmission system can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and meeting applicable legal obligations.

The retention period may vary depending on the type of information, the nature of the transaction, and applicable legal requirements.

When personal information is no longer required, we will take reasonable steps to delete it or securely dispose of it, subject to any legal obligation to retain it.

Data Security

We take reasonable technical and organizational measures to help protect your personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no website, database, or method of electronic transmission is completely secure. While we work to protect your information, we cannot guarantee absolute security.

You should also take appropriate precautions when using the Internet, including keeping your account credentials confidential and avoiding the sharing of sensitive information through unsecured channels.

Third-Party Websites and Services

Our Website may contain links to third-party websites, payment services, or other external platforms.

These third-party services are not necessarily owned or controlled by Apon Plastic Industries. We are not responsible for their content, security practices, or privacy policies.

We encourage you to review the applicable privacy policies and terms of service before sharing your personal information with any third-party website or service.

Your Privacy Rights

Subject to applicable laws and the circumstances of your request, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information where legally permitted.
• Object to or request restrictions on certain types of processing, where applicable.
• Withdraw consent for processing activities that rely on your consent.
• Opt out of promotional emails or marketing communications.

To exercise any of these rights, please contact us using the details provided in the “Contact Us” section below.

We may need to verify your identity before responding to certain requests. Some information may need to be retained where required by law or necessary for legitimate business purposes.

Children's Privacy

Our Website and products are intended for general customers and businesses. We do not knowingly collect personal information directly from children in circumstances where parental consent or other legal authorization is required.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.

Privacy and Third-Party Processing

Some services used to operate our Website, process transactions, or deliver products may be provided by third parties located in Bangladesh or other countries.

Where personal information is processed or transferred across borders, we will take reasonable steps to ensure that such processing is handled appropriately and in accordance with applicable legal requirements.

Third-party providers may process information under their own contractual obligations and privacy policies.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy from time to time to reflect changes in our business operations, Website features, technology, or applicable legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

We encourage you to review this page periodically to stay informed about how we protect your personal information. Your continued use of the Website after an update takes effect will be subject to the revised policy, to the extent permitted by applicable law.

Governing Law

This Privacy Policy shall be interpreted in accordance with the applicable laws of Bangladesh, to the extent relevant to our business and Website operations.

Nothing in this policy is intended to limit any privacy rights or protections that cannot lawfully be excluded under applicable law.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

We will make reasonable efforts to review and respond to privacy-related inquiries.

Thank you for trusting Apon Plastic Industries. We value your privacy and are committed to handling your information responsibly while providing quality plastic products and customer service.