Terms & Conditions

Introduction

Welcome to Apon Plastic Industries. These Terms & Conditions (“Terms”) govern your access to and use of our website, https://aponindustries.com/ (the “Website”), and your purchase of plastic products offered through our business.

Throughout these Terms, “Apon Plastic Industries,” “we,” “us,” and “our” refer to Apon Plastic Industries. The terms “you” and “your” refer to any visitor, customer, buyer, or other person accessing or using our Website.

We offer a range of plastic products, including plastic jars, food containers, sauce cups, buckets, spoons, crushers, hangers, egg crates, and other plastic products, subject to availability.

By accessing our Website, submitting an order, or purchasing our products, you agree to these Terms. If you do not agree with any part of these Terms, please discontinue using the Website.

Eligibility and Website Use

You may use our Website for lawful purposes and in accordance with these Terms.

By using the Website, you agree that:

• You will provide accurate and complete information when placing an order or contacting us.
• You will not use the Website for fraudulent, unlawful, or unauthorized activities.
• You will not attempt to interfere with the Website's security, operation, or functionality.
• You will not misuse our product information, images, content, or other Website materials.
• You will comply with applicable laws and regulations when using our Website and purchasing our products.

We reserve the right to restrict or suspend access to the Website where reasonably necessary to protect our business, customers, systems, or legal rights.

Product Information and Availability

We make reasonable efforts to ensure that product descriptions, images, specifications, dimensions, colors, materials, and other information displayed on our Website are accurate and up to date.

However, minor variations may occur due to manufacturing processes, product batches, lighting, photography, display settings, or changes in product design.

Unless expressly stated otherwise, product images are provided for illustrative purposes.

Product availability may change without notice. We reserve the right to discontinue, modify, or limit the availability of any product, subject to applicable law and any confirmed contractual obligations.

If a product becomes unavailable after an order is placed, we will inform the customer and discuss an appropriate solution, such as an alternative product or a refund where applicable.

Customers should review the available product specifications and contact us if they require clarification before placing an order.

Pricing and Taxes

Product prices displayed on our Website are subject to change without prior notice, except where applicable law or a confirmed order requires otherwise.

The final price of an order may depend on factors such as:

• Product type and quantity
• Bulk or wholesale purchasing arrangements
• Applicable taxes and charges
• Delivery location and shipping costs
• Any additional services agreed upon with the customer

Unless explicitly stated, delivery charges and other additional fees may not be included in the displayed product price.

For bulk, wholesale, or customized orders, pricing and payment terms may be confirmed separately in writing.

If a pricing or listing error is identified before an order is confirmed, we reserve the right to contact the customer to clarify the correct price or cancel the affected order and provide any refund due under applicable law.

Orders and Order Confirmation

Customers may place orders through the ordering methods made available by Apon Plastic Industries.

When placing an order, you are responsible for providing accurate information, including:

• Your name and contact details
• Product names and quantities
• Shipping or delivery address
• Preferred payment method, where applicable
• Any relevant delivery or product requirements

Submitting an order does not automatically guarantee acceptance or availability.

We may contact you to verify order details, confirm stock availability, discuss delivery arrangements, or clarify payment requirements.

An order will be treated as accepted when we communicate confirmation through an appropriate channel, subject to any separately agreed terms.

We reserve the right to decline or cancel an order where reasonably necessary, including in cases of product unavailability, suspected fraud, incorrect pricing, incomplete information, or an inability to fulfill the order.

If payment has already been received for an order that we cancel, any refund due will be handled in accordance with applicable law and the circumstances of the cancellation.

Payment Terms

We may offer payment methods such as cash on delivery, bank transfer, mobile financial services, or other payment options, depending on availability and the specific order.

The available payment methods and any applicable payment conditions will be communicated during the ordering process or confirmed directly with the customer.

You agree to pay the amount confirmed for your order, including applicable delivery charges, taxes, and other agreed fees.

For wholesale, bulk, or customized orders, advance payments, deposits, or separate payment schedules may apply if agreed upon before the order is finalized.

Orders requiring advance payment may not be processed until the required payment has been received and verified.

Where third-party payment services are used, their own terms and conditions may also apply.

Shipping and Delivery

We aim to arrange delivery within the estimated timeframe communicated when an order is confirmed.

Actual delivery times may vary depending on:

• Delivery location
• Product availability
• Order quantity and packaging requirements
• Courier or transportation service availability
• Weather, transportation disruptions, public holidays, or other circumstances beyond our reasonable control

Delivery charges, estimated delivery times, and applicable conditions will be communicated where available.

Customers are responsible for providing a complete and accurate delivery address and an accessible contact number.

If delivery is delayed, we will make reasonable efforts to communicate relevant updates when possible.

Unless otherwise agreed in writing or required by law, estimated delivery dates are not guaranteed deadlines. Nothing in these Terms excludes liability where exclusion is prohibited by applicable law.

Product Inspection and Acceptance

Customers are encouraged to inspect delivered products promptly after receipt.

Please check the product type, quantity, packaging condition, and any visible damage or defects.

If you receive an incorrect, damaged, or apparently defective product, contact us as soon as reasonably possible and provide the order details and supporting photographs, where appropriate.

We may request additional information to assess the issue and determine a suitable resolution under our applicable policies and the law.

For bulk or wholesale deliveries, customers should arrange appropriate inspection and promptly notify us of any discrepancies.

Inspection requirements do not limit any mandatory rights customers may have under applicable law.

Returns, Replacements, and Refunds

Returns, replacements, and refunds are subject to the applicable product terms, the circumstances of the order, and applicable laws and regulations in Bangladesh.

If a product is damaged, defective, incorrect, or materially different from the agreed specifications, please contact us with your order details and a description of the issue.

Depending on the circumstances, an appropriate resolution may include:

• Replacement of the affected product
• Exchange for an agreed alternative
• Repair, where applicable
• A refund or other remedy required or permitted by applicable law

Products returned for reasons other than damage, defects, or incorrect fulfillment may be subject to additional conditions, including prior approval and an assessment of the product's condition.

Where a return is accepted, we will communicate the applicable return procedure, delivery arrangements, and any relevant charges.

Customized, specially manufactured, or bulk orders may have separately agreed return conditions, provided those conditions comply with applicable law and do not remove any mandatory consumer rights.

No provision in these Terms is intended to exclude or restrict a consumer's rights or remedies that cannot lawfully be excluded or restricted.

Bulk, Wholesale, and Customized Orders

Apon Plastic Industries may accept bulk, wholesale, or customized product orders, subject to product availability and business requirements.

For such orders, the parties may separately agree on:

• Product specifications and quantities
• Pricing and applicable taxes
• Production or preparation timelines
• Packaging and delivery arrangements
• Advance payments and payment schedules
• Quality requirements and inspection procedures
• Cancellation, return, and replacement conditions

Any written quotation, purchase order, invoice, or separate agreement accepted by both parties may supplement these Terms for the relevant transaction.

If there is a conflict between these Terms and a separately agreed order document, the specific written agreement will govern the relevant issue to the extent permitted by applicable law.

Product Quality and Intended Use

We aim to supply products that correspond to their stated descriptions and agreed specifications.

Customers should select products based on their intended use and review any available material, size, capacity, temperature, or other usage information before purchase.

Not every plastic product is necessarily suitable for food contact, hot liquids, microwave use, freezing, or other specialized applications.

Customers should use products only for purposes consistent with their stated specifications and any applicable manufacturer instructions.

Where a product is intended for food contact, customers should verify the relevant product information and suitability before use.

We do not make any product-safety certification or suitability claim unless it is specifically supported by the relevant product information or documentation.

Intellectual Property

Unless otherwise stated, the Website and its content, including text, product descriptions, photographs, graphics, logos, designs, and other materials, are owned by Apon Plastic Industries or used with appropriate authorization.

You may browse the Website and use its content for personal or legitimate purchasing purposes.

You must not reproduce, republish, distribute, modify, commercially exploit, or otherwise use our protected content without prior authorization, except where permitted by applicable law.

Nothing in these Terms transfers ownership of our intellectual property to you.

Third-Party Links and Services

Our Website may contain links to third-party websites, payment providers, delivery services, or other external platforms.

These services may operate under their own terms and privacy policies. We do not control third-party websites and are not responsible for their content, availability, or practices, except to the extent liability cannot be excluded under applicable law.

You should review the relevant terms and privacy policies before using third-party services or providing information to them.

Limitation of Liability

We will make reasonable efforts to maintain the Website and fulfill confirmed orders in accordance with the applicable terms.

To the extent permitted by law, Apon Plastic Industries will not be responsible for indirect or consequential losses arising from circumstances beyond our reasonable control, including third-party service interruptions or delivery disruptions.

Nothing in these Terms excludes or limits liability for fraud, intentional misconduct, or any liability that cannot lawfully be excluded or limited under applicable law.

Where permitted by law, any liability relating to a specific order will be assessed in light of the circumstances, the applicable agreement, and the remedies available under applicable law.

Suspension and Termination

We may suspend or restrict access to the Website if reasonably necessary to address security concerns, unlawful activity, misuse, or a breach of these Terms.

We may also decline or cancel an order in circumstances described in the “Orders and Order Confirmation” section.

Where an order has already been accepted or payment has been received, any suspension, cancellation, refund, or other remedy will be handled in accordance with applicable contractual obligations and applicable law.

Ending or restricting access to the Website does not affect rights or obligations that accrued before the restriction took effect.

Privacy and Personal Information

Your use of our Website may involve the collection and processing of personal information, such as your name, phone number, email address, delivery address, and order details.

We handle personal information in accordance with our Privacy Policy, available at:

https://aponindustries.com/

We use relevant customer information for purposes such as processing orders, arranging deliveries, providing customer support, maintaining business records, and meeting applicable legal obligations.

Please review our Privacy Policy to understand how personal information may be collected, used, and protected.

Governing Law and Dispute Resolution

These Terms shall be interpreted in accordance with the applicable laws of Bangladesh.

If a dispute arises in connection with our Website, products, or an order, the parties are encouraged to attempt to resolve the matter through good-faith communication.

If the dispute cannot be resolved informally, it may be referred to the competent courts or other appropriate dispute-resolution bodies in accordance with applicable law.

Nothing in this section limits any mandatory rights or legal remedies available to consumers or other parties under applicable law.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our business, products, Website functionality, or applicable legal requirements.

The revised version will be published on this page with an updated “Last Updated” date.

We encourage you to review this page periodically.

Changes will apply in accordance with applicable law and any existing contractual obligations. An update to these Terms will not automatically alter the terms of an already confirmed order unless the change is legally applicable or otherwise agreed upon.

Severability and Waiver

If any provision of these Terms is found to be invalid or unenforceable by a competent authority, the remaining provisions will continue to apply to the extent permitted by law.

Our failure to enforce a provision on a particular occasion does not constitute a permanent waiver of our rights under these Terms.

Entire Agreement

These Terms, together with our Privacy Policy and any applicable quotation, invoice, purchase order, or separately agreed transaction terms, govern your use of the Website and the relevant purchase transaction.

Where a separate written agreement applies to a specific order, that agreement will supplement these Terms or prevail over conflicting provisions to the extent expressly agreed and permitted by law.

Contact Us

If you have any questions about these Terms & Conditions, our products, order processing, delivery, or returns, please contact us.

Apon Plastic Industries

• Website: https://aponindustries.com/
• Email: info@aponindustries.com
• Phone: +880 1330-473873
• Location: Narayanganj, Bangladesh

We will make reasonable efforts to review your inquiry and provide an appropriate response.

Thank you for choosing Apon Plastic Industries. We appreciate your trust and look forward to serving your plastic product needs.